RESULTS THROUGH TOP COMMUNICATION

Senior Level Training

“Communication is the way from idea to reality!”

BACKGROUND

In large companies today, several factors challenge senior and top executives:

1                                        Increasing pressure to achieve results in globally competitive markets.

2                                        Change from the “command and control” to the “lead and empower” management paradigm.

3                                        Frequent changes in strategies, organisation, etc, which are not easily accepted by middle-managers and staff.

4                                        Unforgiving scrutiny by internal and external stakeholders, as well as the media, linked to the expectation to be a top performer and role-model.

This affects two types of executives:

A: Experienced senior executives and top managers:

Even experienced executives with a successful track record need to improve their communication competence, maybe even change their ways – or they will be left behind. There are several possible reasons, among others:

• They are used to use their power, which doesn’t work as well nowadays
• They assume that logic will suffice to convince others, and under-rate the emotional side of communication
• They have been detached from day-to-day activities too long to understand their employees real concerns
• They dominate more by technical competence than by management and communication skills
• They are more individualists than team-players, and can undermine their junior colleagues
• They tend to do things the way they have always done, while times have changed

B: Young executives and managers, “fast-trackers”, “high-potentials”, etc:

The executives who have recently been (or are about to be) appointed to high-level positions face a partly different set of challenges:

• They are quickly confronted with more complex issues than they are used to, both on the rational and the emotional level
• They are often younger than many of the people they are supposed to lead
• They become responsible for people who used to be their colleagues and friends
• They have been promoted because of their achievements rather than their leadership skills
• They have little experience of failure and negative events
• Despite their brilliance, they lack the experience that creates personal credibility
• They tend to go on dealing with issues as a specialist rather than as a manager

OBJECTIVES

The ultimate objective of this training is to enable you to reach your management objectives through personal communication.

You are already doing many things right and are quite successful, but you want to:

q       increase your effectiveness in key presentations to groups

q       become more skilled at convincing, overcoming resistance and getting action

q       be more efficient in meetings

q       develop your personal communication style

q       improve your way of handling sensitive communications

METHODS

The main method is “learn-by-doing”, using Goldmann Communication’s own experience at top level and international best practices, and applying them to tailor-made case-studies and role-plays.

The focus is on:

o        challenging your mindset,

o        adding to your know-how,

o        providing you with practical tools, and

o        developing your skills