COACHING

• Assessment of the Participant’s challenges, strengths, weaknesses, and objectives.

• Development in four dimensions:

·         Mindset and attitudes

·         Knowledge and awareness

·         Tools and techniques

·         Skills and performance

• Learning by doing: using practical cases to prepare, perform, and review key communications of different types, using video recording if necessary.

• “Do-discuss-develop-do again” loop: real-life communications between coaching sessions.

• On-the-job support by phone and e-mail.

• The coaching can be held in English and/or: French, German, Swedish, Danish, Italian (partly).

TOOLS & TECHNIQUES

o                    The AOSTA™ communication planning tool:

·         Analysis: of target group/person; of issues to be handled.

·         Objective setting: targeted level of reaction and key “take home” messages.

·         Strategy selection: degree of dialogue, openness and directness.

·         Tactics & Tools: adaptation of media, settings, etc, to different target groups or stakeholders.

·         Action plan: immediate, medium-term and long-term actions.

o                    The 4-stage idea-selling structure:

·         Acquaintance and interest

·         Proposal and agreement in principle

·         Final agreement and commitment

·         Implementation and follow-up

o                    Techniques for effective:

·         Empathy

·         Dialogue

·         Personal impact

·         Visualization

·         etc

STEPS

1. Preparation: Pre-coaching questionnaire (by e-mail).
2. Key task coaching: 1 day session, including cross-cultural profile.
3. Free phone / e-mail consultation from the beginning of the coaching and for three months.

WHEN AND WHERE

The sessions can be held at our premises, or at any premises of your choice.

The place and times can be directly agreed with the participant.